The hospitality industry is clearly revamping itself to deal with the fallout of Covid-19, which has resulted in a slump in the sector. Most hotels are running empty while several others have closed operations until further notice.
With industry experts predicting that for the next 18 months, the travel and tourism industry will see no improvement, hotels are now coming up with ways to keep afloat.
For instance, hospitality company Indian Hotels Company (IHC) has launched Qmin, which serves up a repertoire of culinary experiences commencing with delivering dishes from your favourite restaurants in the comfort of homes.
Guests can order from eight iconic and celebrated restaurants in Mumbai like Golden Dragon and Souk from Taj Mahal Palace; Thai Pavilion and Trattoria from President; and Ming Yang from Taj Lands’ End, to name a few. The launch will cover top ten markets in India including Delhi, Chennai, Bengaluru etc over a period of five weeks.
The Qmin mobile application will be launched on 25 July, followed by the gourmet Qmin Shop in August and the loyalty platform in September.
Puneet Chhatwal, MD & CEO, IHC, says, “This addition will augment the group’s F&B offerings leveraging a digital platform to address a growing consumer demand for online gourmet food delivery services. Qmin will scale up in the months ahead to include the gourmet Qmin Shop with delicatessen-based food choices. Taj has been home to our guests for more than a century. With the launch of Qmin, we bring Taj to their homes.”
Qmin will give guests a differentiated delivery experience with an enhanced focus on maintaining stringent protocols of safety and hygiene. This includes contactless delivery and the mandatory use of protective gear for delivery executives in extremely sanitized vehicles. The packaging will be eco-friendly utilizing bio-degradable materials, and with customized insulation boxes to preserve the food whilst being delivered.
Guests can call the dedicated toll-free number 1800 266 7646 to place their orders. From July 25, they can download the app on android and IOS mobile devices.